The Waiter’s Friend Company Ltd Shipping Policy
At The Waiter’s Friend Company Ltd, we are committed to providing fast and reliable shipping to our customers. This Shipping Policy outlines the shipping options and estimated delivery times for orders placed on our website.
For next working day delivery’s, orders must be placed before 12pm.
United Kingdom Shipping Options:
We offer a range of shipping services. Rates will vary based on the shipping method chosen and the destination of the order. Please see non-trade shipping rates below.
| Delivery Name | UK Delivery Service | Order Value | Cost |
| Standard | 2 – 3 Working Days | Under £50 | £4.95 |
| £50 and Over | FREE | ||
| Next Working Day | Next Working Day (Order Before 12pm) | Any Value | £6.95 |
| Pre-noon (Monday – Friday) | Pre 12pm Next Working Day | Any Value | £15.95 |
| Saturday Delivery | Saturday Delivery | Any Value | £15.95 |
| UK Extremeties | Northern Ireland, Isle of Man, Isle of Wight and Channel Islands, Scottish Highlands and Islands | Any Value | £25.00 |
| (4 – 7 Working Days, Weekday Delivery Only) |
Non-UK Shipping:
Please contact us on sales@waitersfriend.com to discuss delivery for non-UK addresses.
Trade Shipping:
All trade orders are shipped to UK addresses with a £15.00 charge. If product is available, trade orders are shipped on a next working day service.
Estimated Delivery Times:
We do our best to ensure all product arrives as indicated at checkout. Delivery times may vary based on the shipping destination and other factors beyond our control, such as weather conditions and carrier delays.
Order Processing:
Orders are processed and shipped between 8am and 12pm, Monday through Friday. Orders placed on weekends or holidays will be processed on the next business day.
Tracking Information:
If your delivery is being made by a service with tracking details. You will be supplied with tracking information following dispatch.
Returned and Undeliverable Packages:
If a package is returned to us due to an incorrect address, refused delivery, or unclaimed by the recipient, a reshipment fee will be charged to the customer to cover the cost of reshipping the order.
Questions:
If you have any questions about our Shipping Policy or the status of your order, please contact us at sales@waitersfriend.com We are here to help!
